Shipping policy
Shipping Policy
Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time: 5-10 business days (depending on your location).
Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
International Shipping:
We currently ship to select international countries. Shipping fees and delivery times may vary.
Return & Exchange Policy
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
Returns:
You can return items within 30 days of delivery for a full refund or exchange. Items must be unused, in original condition, and in the original packaging.
Return Process:
To initiate a return, please contact our support team at [email@example.com] with your order number and reason for return. We’ll provide return instructions within 1-2 business days.
Refunds:
Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original method of payment within 5-7 business days.
Non-Returnable Items:
Certain items such as sale items, gift cards, and personalized products are non-returnable.